Reference

jeboltoto Privacy Policy for Account Control

The jeboltoto Privacy Policy gives you a clear view of the account details, wallet records, cookies, and phone verification checks we handle before you enter the lobby.

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CONTACT ROUTES

Reach Us About Privacy Requests

Privacy contact should sit close to the account steps you already use. After login, open Account, choose Help, and select the privacy request subject so we can match your message to the right profile. For wallet-related privacy questions, include the payment rail name and receipt time, such as QRIS at 21:10 or a DANA status check, without sharing any password.

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Account help panel

Use Account > Help > Privacy request after login when you need a copy, correction, or deletion request checked against your profile. This path keeps the request tied to your verified phone number.

Wallet record check

For DANA, OVO, GoPay, or QRIS privacy questions, send the receipt time and rail name through the cashier help thread. We compare that against wallet status without asking for your password.

Privacy email desk

If you cannot access the account panel, write to [email protected] with your registered phone ending, request type, and last successful login month so we can start verification.

ACCOUNT CARE

How We Handle Your Account Data

Our Privacy Policy is built around the exact account moments where data is created: registration, phone verification, login, cashier status, and support contact.

Phone verification

Before account access, we use your phone number to confirm that the profile belongs to you. The Privacy Policy explains why this step matters and how it supports later data requests.

Wallet records

Cashier records can show DANA, OVO, GoPay, QRIS, virtual account, or bank transfer status. We use those records to match payment history to your account and answer privacy requests.

Cookie controls

On Android or iPhone browsers, cookies help keep your session from breaking during login and cashier checks. You can clear browser cookies, then log in again for a new session.

Session safety

We track login time, device type, and session changes so we can detect unusual access. If your session looks different, we may ask for another phone check before account use.

Record retention

We keep account and wallet records only for operational, dispute, security, and legal needs. Retention length can differ for QRIS records, bank transfer proof, and support messages.

Change requests

You can ask us to correct profile details, check stored data, or remove records when removal is allowed. We verify the request first so another person cannot alter your account.

Privacy Policy Questions Before Account Access

These answers focus only on the Privacy Policy and the account data we handle around registration, login, wallet status, and support. If you are preparing to open an account, read these points first so you know which details are collected, how to contact us, and what checks may happen before access.

The Privacy Policy covers account registration data, phone verification, login records, wallet status, cookies, support messages, and data requests. It also explains how we handle records linked to DANA, OVO, GoPay, and QRIS.

The Privacy Policy treats DANA and QRIS records as wallet data tied to your account. We may store receipt time, status, and account match details so cashier checks and privacy requests can be handled.

Yes. Send a change request through Account > Help > Privacy request after login. We verify your phone number and account match before changing profile data so the request is not misused.

The policy covers cookies that keep your mobile session active during login, cashier checks, and account navigation. You can clear cookies in your browser settings, then log in again for a fresh session.

Retention depends on the record type. Wallet receipts, bank transfer proof, login records, and support messages may be kept for operational, dispute, security, and legal reasons before removal is considered.

Phone verification data is used by the account and support process to confirm that you control the profile. Access is limited to handling login checks, privacy requests, and account security matters.

Yes. Account access, certain records, and request handling depends on local law. Where local law permits, we help you check, correct, or remove eligible data after verification.

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